Customer Service Expert - Hiring Event in Bali
Are you passionate about delivering exceptional customer service? Teleperformance is hosting an exclusive hiring event in Bali to bring on board talented Customer Service Experts who thrive in dynamic environments. As a global leader in customer service solutions, we are looking for dedicated professionals to join our team in various locations across Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
In this role, you will be the face of our company, handling customer inquiries, resolving issues, and ensuring high levels of satisfaction. You will work with a variety of tools and software, including CRM systems, live chat platforms, and call center software. This is a fantastic opportunity to grow your career in a supportive and innovative environment.
Join us at our hiring event in Bali and be part of a team that values your skills and dedication. We offer competitive salaries, professional development opportunities, and a collaborative work culture.
📋 Tanggung Jawab Pekerjaan
- Handle customer inquiries and complaints via phone, email, and live chat
- Resolve customer issues efficiently and effectively
- Maintain high levels of customer satisfaction through exceptional service
- Update customer records and track customer interactions in CRM systems
- Work with various tools and software, including CRM systems, live chat platforms, and call center software
- Adhere to company policies and procedures
- Provide feedback and suggestions for improving customer service processes
- Participate in team meetings and training sessions
🎓 Kualifikasi & Syarat
- Minimum 2 years of experience in customer service or a related field
- Proven track record of delivering exceptional customer service
- Excellent communication and interpersonal skills
- Fluency in English, both written and spoken
- Basic knowledge of CRM systems and customer service software
- Ability to work in a fast-paced, dynamic environment
- Willingness to travel to different locations in Bali
- Valid ID and work permit for Bali, Indonesia
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang