Front Desk Receptionist - Oasis Padel Club
Join Oasis Padel Club, a premier sports and leisure destination in West Jakarta, as a Front Desk Receptionist! We are seeking a professional, customer-oriented individual to serve as the first point of contact for our members and guests. In this role, you will play a crucial part in ensuring a seamless experience for our valued customers. Daily, you'll handle check-ins, reservations, and manage our front desk operations using our in-house system. This is your chance to be part of a vibrant community that thrives on sports and hospitality.
At Oasis Padel Club, we pride ourselves on providing top-notch facilities and services. As a Front Desk Receptionist, you'll be the face of our club, greeting members with a warm smile and addressing their needs efficiently. With a friendly and professional demeanor, you'll contribute to the overall guest experience while maintaining our club's reputation for excellence.
📋 Tanggung Jawab Pekerjaan
- Greet and assist members and guests upon arrival, ensuring a warm and welcoming atmosphere.
- Handle check-ins and check-outs, and manage reservations using our in-house system.
- Process payments and manage membership renewals.
- Coordinate with staff to ensure smooth operations during events and tournaments.
- Provide information about club facilities, amenities, and services.
- Monitor front desk area for security and safety purposes.
- Maintain a clean and organized front desk area.
- Assist with any additional tasks as required to support the smooth operation of the club.
🎓 Kualifikasi & Syarat
- Minimum 1 year of experience in a front desk or receptionist role, preferably in a sports or leisure facility.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using Microsoft Office Suite, particularly Excel.
- Familiarity with basic customer service software, such as QuickBooks or similar.
- Ability to work well under pressure and meet tight deadlines.
- High school diploma or equivalent.
- Fluency in both English and Indonesian languages.
🛠️ Keahlian
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